Customer Service: A Practical Approach
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Customer Service: A Practical Approach

by Elaine K. Harris

Business Management Customer Service
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Customer Service: A Practical Approach offers an accessible introduction to the principles and practice of customer service. Designed for readers seeking useful, business-oriented guidance, it provides a starting point for understanding how customer service fits into professional and service-focused environments.

About This Book

Customer Service: A Practical Approach presents an accessible focus on the fundamentals of customer service.

The book is suited to readers looking for practical guidance rather than a purely theoretical treatment.

Its subject makes it relevant to business, workplace, and service-oriented learning.

Use it as an introductory resource for exploring effective customer service practices.

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I will be using this book for: