Managing, Controlling, and Improving Quality
by Douglas C. Montgomery, Cheryl L. Jennings, Michele E. Pfund
A practical resource on quality management, statistical process control, and continuous improvement for professionals and students.
About This Book
This book presents core principles and practical methods for managing and improving quality in organizations.
It covers statistical process control, quality improvement frameworks, and strategies for reducing variation.
Readers learn how to apply data-driven approaches to enhance product and service quality.
The text emphasizes both managerial and technical aspects of quality systems.
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