The New Public Service: Serving, Not Steering
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The New Public Service: Serving, Not Steering

by Janet V. Denhardt

Leadership public administration Government Reform
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Advocates a citizen-focused model of public administration that emphasizes service, democratic values, and community engagement over traditional steering approaches.

About This Book

The New Public Service presents a framework for public administration that prioritizes citizens and democratic values.

It contrasts traditional management models with an approach centered on service, engagement, and responsibility.

The work draws on contemporary theory to guide public servants in fostering participation and accountability.

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I will be using this book for: