ISE Service Management: Operations, Strategy, Information Technology
by Sanjeev K. Bordoloi, Mona J. Fitzsimmons, James A. Fitzsimmons Seay Professor Of Business Emeritus
A comprehensive guide to service management covering operations, strategy, and information technology for students and professionals.
About This Book
This book explores service management principles and practices.
It integrates operations, strategy, and information technology concepts.
Readers gain insights into managing service organizations effectively.
The content supports both academic study and professional application.
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