How Management Matters: Street-Level Bureaucrats and Welfare Reform (Public Management and Change)
An analysis of how street-level bureaucrats influence welfare reform through their daily decisions and discretion in public service delivery.
About This Book
This book examines the critical role of street-level bureaucrats in implementing welfare reform policies.
It highlights how individual decisions made by public service workers influence broader policy outcomes.
The study draws on public management and organizational change theories to analyze bureaucratic behavior.
Readers gain insight into the complexities of policy execution at the front lines of government service.
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