Dealing with Difficult People (HBR Emotional Intelligence Series)
by Harvard Business Review, Tony Schwartz, Mark Gerzon, Holly Weeks, Amy Gallo
Harvard Business Review presents expert advice on managing difficult interactions, building emotional intelligence, and staying effective in challenging professional environments.
About This Book
Dealing with Difficult People offers concise strategies drawn from leading thinkers on emotional intelligence.
Readers learn techniques to manage tension, communicate effectively, and maintain professionalism under pressure.
The book emphasizes self-awareness and empathy as tools for navigating complex workplace dynamics.
Short articles provide actionable insights without requiring extensive time commitments.
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