Leading Ancillary and Support Departments to Higher Performance: The New Service Imperative for Patient Care
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Leading Ancillary and Support Departments to Higher Performance: The New Service Imperative for Patient Care

by Frank Tortorella

healthcare leadership Hospital Management Patient Services
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A guide for healthcare leaders on improving ancillary and support department performance to enhance patient care and service quality.

About This Book

This book addresses the challenges faced by leaders of ancillary and support departments in healthcare organizations.

It emphasizes the importance of service excellence as a key driver of overall patient care quality.

Readers will find strategies for improving departmental performance and aligning support services with organizational goals.

The content focuses on leadership practices that foster higher standards and better outcomes in healthcare settings.

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I will be using this book for: