Literally: The Book on Customer Success for MSPs
Literally: The Book on Customer Success for MSPs explores customer success through the lens of managed service providers. It is a focused business resource for readers interested in how customer success relates to MSP operations, service delivery, and the broader technology services environment.
About This Book
Literally: The Book on Customer Success for MSPs focuses on customer success within the managed service provider industry.
The book addresses a business function relevant to organizations that deliver managed services and ongoing technology support.
Its subject matter is suited to readers seeking an introduction to customer success in an MSP context.
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