The Customer Experience Dictionary: Everything You Ever Wanted To Know About CX
by Ben Phillips
The Customer Experience Dictionary is a concise reference to the terminology of customer experience. Written by Ben Phillips, it brings together essential CX language in an accessible format, helping readers become more familiar with the concepts and vocabulary used in this important area of business.
About This Book
The Customer Experience Dictionary provides a focused reference for the language of customer experience.
It is designed to help readers explore terminology and concepts associated with CX.
With its dictionary format, the book offers an accessible way to look up and review customer experience terms.
Suitable for anyone seeking a clearer introduction to the vocabulary of customer experience.
Reviews
No reviews yet. Be the first to review this book!