聊天机器人 对话式体验产品设计 如何设计构建对话体验机器人 聊天机器人设计模式 智能客服应用技术书籍
by 新华书店北美网
A guide to designing and building conversational chatbots, covering key patterns and techniques for creating effective dialogue-driven customer service applications.
About This Book
This book explores the fundamentals of designing conversational experiences for chatbots and intelligent customer service systems.
It covers essential design patterns and technical approaches for creating effective dialogue-based products.
Readers will learn how to structure interactions that feel natural and meet user expectations in digital environments.
The content focuses on practical methods for planning, building, and refining chatbot applications across various use cases.
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