The T.Q.M. Movement What Total Quality Management is Really All About
Helga Drummond provides a clear introduction to Total Quality Management, focusing on what the movement represents and how its ideas relate to organizations. This business title is designed for readers who want to understand the principles and purpose of TQM beyond terminology and isolated management techniques.
About This Book
The T.Q.M. Movement What Total Quality Management is Really All About offers an overview of Total Quality Management and the ideas behind the movement.
Helga Drummond examines the meaning of quality management in organizational settings, helping readers understand its broader purpose rather than treating it as a collection of isolated techniques.
The book is suited to readers seeking a clear, business-focused introduction to Total Quality Management and its role in improving the way organizations operate.
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