Six Sigma for Financial Services: How Leading Companies Are Driving Results Using Lean, Six Sigma, and Process Management
by Michael Nichols, Rowland Hayler
Six Sigma for Financial Services explores the use of Lean, Six Sigma, and process management in the financial services industry. Michael Nichols and Rowland Hayler offer a focused guide to process improvement approaches designed to help organizations improve operations and pursue stronger business results.
About This Book
Six Sigma for Financial Services examines the application of Lean, Six Sigma, and process management within the financial services industry.
The book focuses on how these approaches can support operational improvement and help organizations pursue stronger results.
Michael Nichols and Rowland Hayler present a business-oriented perspective on process-focused methods for financial services companies.
It is suited to readers seeking an introduction to process improvement concepts in a financial services context.
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