El conserje y el gerente (Spanish Edition)
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El conserje y el gerente (Spanish Edition)

by Todd Hopkins, Ray Hilbert

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A concise exploration of leadership and service, showing how the roles of concierge and manager reveal principles for effective team management and customer care.

About This Book

El conserje y el gerente presents insights on leadership drawn from everyday service roles.

The book examines how attention to detail and genuine care impact team performance.

Readers will find guidance on balancing operational management with personal connection.

Concepts are illustrated through relatable workplace scenarios and examples.

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I will be using this book for: