This is Service Design Thinking: Basics-Tools-Cases
This book offers an introduction to service design thinking through its basic principles, practical tools, and illustrative cases. It provides a structured overview for readers seeking to understand the field and explore approaches to designing and improving services.
About This Book
This book introduces the basics of service design thinking.
It presents tools intended to support the practice and understanding of service design.
Cases provide illustrative context for the concepts and methods discussed.
Written by Jakob Schneider, it offers a structured starting point for readers exploring service design.
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