True Alignment: Linking Company Culture with Customer Needs for Extraordinary Results
by Edgar Papke
Edgar Papke’s True Alignment explores the connection between company culture and customer needs. Focused on the pursuit of extraordinary results, the book presents alignment as a central business consideration for leaders and professionals seeking to connect organizational culture with the customers they serve.
About This Book
True Alignment examines the relationship between company culture and customer needs.
Edgar Papke presents alignment as a business focus for organizations seeking more extraordinary results.
The book is centered on connecting internal culture with the expectations and experiences of customers.
It offers a perspective for leaders and professionals interested in strengthening the connection between organizational purpose and customer relationships.
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