Root Cause Analysis Handbook: A Guide to Efficient and Effective Incident Investigation
by Lee N Vanden Heuvel, Donald K Lorenzo, Walter E Hanson, David A. Walker, Laura O. Jackson, James J. Rooney
Root Cause Analysis Handbook provides guidance for efficient and effective incident investigation. It introduces a practical focus on examining incidents, identifying contributing factors, and applying root cause analysis as a disciplined approach to understanding what happened.
About This Book
Root Cause Analysis Handbook is a guide to efficient and effective incident investigation.
It focuses on root cause analysis, a structured approach for examining incidents and identifying the factors that contributed to them.
The handbook is intended for readers seeking a practical resource for investigating incidents and improving the quality of their analysis.
Written by Lee N Vanden Heuvel, Donald K. Lorenzo, Walter E. Hanson, David A. Walker, Laura O. Jackson, and James J. Rooney.
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