Human-Centered Government: Innovation Through Service Design
by Luis Barés
Human-Centered Government presents service design as a pathway to innovation in public administration. With a focus on people and their experiences, Luis Barés explores a human-centered perspective on government services for readers interested in improving how public institutions design and deliver them.
About This Book
Human-Centered Government examines the relationship between public administration and service design.
The book focuses on innovation through a human-centered approach to government services.
It considers how attention to people and their experiences can inform the development of public services.
Written by Luis Barés, this title is relevant to readers interested in government, service design, and public-sector innovation.
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