The CX Lighthouse: Navigating Business Growth with Customer Experience
by R. A. Nicholas, Solomon Akinlua
A guide to leveraging customer experience strategies for sustainable business growth and organizational development.
About This Book
The CX Lighthouse explores how customer experience strategies can support business growth.
Authors R. A. Nicholas and Solomon Akinlua present approaches for integrating customer-focused practices into organizational development.
The book addresses the role of customer experience in navigating competitive markets.
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