The Customer Success Talent Playbook: How to Hire, Grow, and Thrive in Customer Success
by Swati Garg, Parul L. Bhandari, Elizabeth Blass, Ejieme Eromosele, Julie Fox, Kristen Hayer
A practical guide to hiring, developing, and leading effective customer success teams, written by industry experts.
About This Book
The Customer Success Talent Playbook offers guidance on hiring, growing, and retaining talent in customer success roles.
Authored by experienced professionals, it addresses key aspects of team development and leadership within customer success organizations.
The book provides frameworks and strategies relevant to managers and leaders focused on customer success functions.
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