The Complete ITSM Version 5 Study Guide: From Zero to Certified — Foundation Concepts, All 34 Practices, AI Governance & 200+ Practice Questions
by Advith B
The Complete ITSM Version 5 Study Guide presents a focused path from introductory concepts to certification preparation. It brings together foundation material, all 34 practices, AI governance, and more than 200 practice questions for learners building their IT service management knowledge.
About This Book
The Complete ITSM Version 5 Study Guide is designed for learners preparing to understand IT service management concepts and certification material.
It covers foundation concepts and all 34 ITSM practices in one study resource.
A dedicated section addresses AI governance within the broader ITSM context.
More than 200 practice questions provide opportunities to review and reinforce the material.
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