Dr. N. Kavitha

About the Author

Dr. N. Kavitha is an accomplished academic and author specializing in customer relationship management and business strategy. With extensive experience in both teaching and consulting, she brings practical insights and theoretical depth to her writing. Her work focuses on helping organizations build stronger, more meaningful connections with their customers through effective management practices. Known for her clear, accessible style, Dr. Kavitha bridges the gap between academic research and real-world application, making complex concepts understandable for students, practitioners, and business leaders alike.