East China Normal University China Aoying Zhou

About the Author

Aoying Zhou is a researcher affiliated with East China Normal University in China, whose work explores the analysis of written feedback in digital commerce. With an interest in extracting meaningful patterns from large collections of online reviews, Zhou contributes to the growing conversation around data-driven understanding of consumer expression and marketplace behavior. The research presented in REVIEW COMMENT ANALYSIS FOR E-COMMERCE reflects a focus on practical methods, structured inquiry, and the relationship between language, technology, and decision-making in contemporary e-commerce environments.