Erik Hollnagel
About the Author
Erik Hollnagel is a renowned expert in resilience engineering and human factors, with a career spanning decades in advancing safety and performance in complex socio-technical systems. A former professor and researcher at institutions including the University of Linköping and the Technical University of Denmark, Hollnagel has influenced fields from aviation and healthcare to nuclear power through his innovative frameworks. His seminal contributions emphasize the importance of understanding actual work practices over idealized models, promoting adaptive and resilient approaches to risk management. In Resilient Health Care, Volume 3: Reconciling Work-as-Imagined and Work-as-Done, he explores how discrepancies between planned and performed tasks can enhance healthcare reliability. Hollnagel's work continues to guide professionals in building robust systems that thrive amid uncertainty.
