Mrs. Donna L Schim

About the Author

Mrs. Donna L. Schim is a seasoned hospitality expert with over two decades of experience in restaurant operations and staff development. Drawing from her hands-on roles as a manager, trainer, and consultant, she has empowered countless teams to deliver exceptional service and efficiency in fast-paced dining environments. Her practical insights stem from real-world challenges faced in bustling kitchens and front-of-house settings, making her guidance invaluable for aspiring restaurateurs and seasoned professionals alike. In her acclaimed work, Restaurant Training Manual: A Complete Restaurant Training Manual - Management, Servers, Bartenders, Barbacks, Greeters, Cooks Prep Cooks and Dishwashers, Schim provides a comprehensive blueprint for building cohesive, high-performing restaurant teams. Beyond writing, she continues to mentor industry leaders, advocating for streamlined training that fosters growth and retention in the competitive world of hospitality.